Communication Opt-In

Email communications

When you create a Tute Academy account we ask for your email address. We use it to send:

• A six-digit verification code (one-time passcode) to confirm you own the address
• Account and security alerts, such as sign-in and password change notifications
• Enrollment, billing, and payment confirmations
• Class reminders and schedule changes
• Learning progress updates and announcements

SMS text messages

If you choose to add a mobile phone number, we send a one-time passcode by SMS to verify that the number belongs to you. With your consent, we may also send:

• Phone number verification codes (one-time passcodes)
• Account and billing alerts
• Class reminders and urgent schedule updates
• Learning updates related to your enrollments

Message frequency varies. Message and data rates may apply. We never sell or share your phone number for third-party marketing.

How you opt in

1. Email — you provide your email address during account registration and confirm ownership by entering the six-digit code we send you.
2. SMS — before any text message is sent, you must explicitly check an unchecked consent box when adding your phone number, then confirm ownership by entering the verification code we text to you. SMS consent is never a condition of using the platform.

Consent language shown at opt-in:

“I agree to receive SMS text messages from Tute Academy at the mobile number provided — including verification codes, account and billing alerts, class reminders, and learning updates. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.”

How to opt out

• Text messages: reply STOP to any SMS from us to unsubscribe immediately. Reply HELP for assistance.
• Notification settings: signed-in users can toggle email and SMS categories off anytime under Dashboard → Settings → Notifications.
• Email: use the unsubscribe link included in non-essential emails, or adjust your notification preferences in the dashboard.
• Contact us: email hello@tuteacademy.com and we will remove you from the requested channel.

Note: verification codes required for account security (for example, when adding a phone number or confirming sign-in) are transactional and only sent while the corresponding feature is in use.

Questions

For details on how we handle your data, see our Privacy Policy and Terms of Service. If you have questions about opting in or out, contact us at hello@tuteacademy.com.