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Legal

Privacy Policy

Version 1.0

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Effective: January 12, 2026

Effective Date: February 1, 2026

At Tute Academy, we are committed to protecting the privacy of parents, guardians, and students, and to safeguarding children who use our educational services. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access our website, enroll in our programs, or participate in our learning sessions.

By using Tute Academy’s website or services, you agree to the practices described in this Privacy Policy.
Information We Collect

We collect only the information necessary to deliver high-quality, safe, and effective educational services.

Parent / Guardian Information

  1. Full name

  2. Email address

  3. Phone number

  4. Billing address

Payment and transaction details (processed securely by third-party payment processors)
Student Information

  • Full name

  • Age and date of birth

  • Language proficiency level

  • Academic level and learning needs

  • Learning interests and progress data

Note: We do not collect unnecessary personal information from students.

Technical & Usage Data

  • IP address

  • Device and browser type

  • Log files and usage statistics

  • Cookies and similar tracking technologies

This data helps us improve website performance, security, and user experience.

Class Recordings

  • Video and audio recordings of live classes and tutoring sessions

Recordings are used strictly for:

  • Safeguarding and child protection

  • Tutor performance monitoring

  • Quality assurance

  • Training and dispute resolution

Legal Basis for Processing Data

We process personal data under one or more of the following lawful bases:

  • Contractual necessity: To deliver educational services you enroll in

  • Consent: Where explicitly provided (e.g., marketing communications)

  • Legal obligation: To comply with applicable laws and regulations

  • Legitimate interest: To ensure platform security, service improvement, and child safeguarding

How We Use Your Information

  • We use collected data for the following purposes:

Service Delivery

  • Enrollment and account management

  • Class scheduling and tutor assignment

  • Academic progress tracking and reporting

Communication

  • Class reminders and notifications

  • Academic feedback and progress reports

  • Administrative and operational updates

Safety & Safeguarding

  • Monitoring class interactions

  • Investigating incidents or complaints

  • Enforcing tutor and student conduct standards
    Marketing & Updates

  • Information about new courses, features, or programs

  • Promotional messages or videos only where explicit consent has been provided You may withdraw consent at any time.

  • Children’s Data & Safeguarding

Protecting minors is a core priority at Tute Academy.

  • We do not knowingly collect personal data from children under 18 without verifiable parental or guardian consent.

  • Tutors are strictly prohibited from requesting or storing personal contact details (phone numbers, emails, social media) from students.

  • All student interactions occur within approved and monitored platforms.

  • Parents/guardians may request access to, correction of, or deletion of their child’s data at any time.

  • Data Sharing & Disclosure

Tute Academy does not sell or rent personal data.

We may share information only in the following limited circumstances:
Service Providers

Trusted third-party vendors that support our operations, such as:

  • Payment processors (e.g., Stripe)

  • Communication service providers

  • Secure cloud storage providers

These providers are contractually required to protect your data.
Tutors

Only the minimum necessary student information (e.g., name, age, level, learning needs) is shared with assigned tutors for instructional purposes.
Legal & Regulatory Obligations

Where disclosure is required by law, court order, or to protect the rights, safety, or security of our students, families, or organization.
Consent

Where you have explicitly agreed to data sharing for a specific purpose.

Data Storage, Retention & International Transfers

  • Personal data is stored on secure, access-controlled servers.

  • Data is retained only for as long as necessary to fulfill educational, legal, and operational purposes.

  • Class recordings are retained in accordance with safeguarding and quality policies, then securely deleted.

As Tute Academy serves families globally, personal data may be processed or stored in countries outside your country of residence. Where this occurs, we take appropriate steps to ensure your data remains protected and is handled in accordance with applicable data protection laws and safeguards.

These include, where relevant:

  • NDPA / NDPR (Nigeria)

  • GDPR / UK GDPR (European Union and United Kingdom)

  • COPPA and applicable U.S. state privacy laws (United States)

  • PIPEDA (Canada)

  • Other applicable constitutional, statutory, and regulatory data protection frameworks

We use secure servers, encryption, and contractual safeguards to protect personal data transferred internationally.
Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal data (“Right to be Forgotten”)

  • Restriction: Limit how your data is processed

  • Data Portability: Receive your data in a commonly used format

  • Withdraw Consent: Opt out of marketing communications at any time Requests can be made using the contact details below.

    Security Measures

We use industry-standard safeguards, including:

  • SSL encryption

  • Firewalls and intrusion detection

  • Role-based access controls

  • Secure authentication procedures

While we take all reasonable steps to protect data, no online system is completely secure. Parents and guardians are encouraged to:

  • Use strong passwords

  • Keep login credentials confidential

  • Notify us immediately of any suspected unauthorized access
    Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable core functionality

  • Analyze traffic and usage patterns

  • Improve performance and user experience

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the site.
Policy Updates

We may update this Privacy Policy from time to time to reflect:

  • Changes in our services

  • Legal or regulatory updates

  • Operational improvements

Significant changes will be communicated via email or a prominent notice on our website.
Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Tute Academy

Email: support@tuteacademy.com
Website: www.tuteacademy.com